The New IT

One reason I got out of IT was that the current emphasis is all about doing as little work as possible yourself while piling as much work as possible on everyone else. It even effects Bill Gates. One thing Microsoft used to do was usability testing: real users, not geeks, setting in a room trying to accomplish something while being observed. It is obvious this is no longer done. It is also clear from the responses to Gates' e-mail that Microsoft has become a bureaucracy and Pournelle's Iron Law is in full force. It is certainly worth your time to read the entire e-mail thread and watch how everyone responding to Gates is certain that something needs to be done. By someone else, of course.

Never again. Even if it means scrubbing pots when I am 70 years old.